Amazon Kindle users are currently facing an ongoing outage that is preventing them from downloading both new and previously purchased books to their e-readers. This issue has been reported on Amazon’s support forums, with moderators acknowledging the problem and stating that the company is working to resolve it. Users have attempted troubleshooting steps such as resetting the device, but these have not fixed the problem.
Good e-Reader reported the problem and received a response from Amazon support indicating that the outage is due to “server issues.” Amazon support mentioned that it would be at least 48 hours before ebooks started downloading again, but warned that it could be longer. Users on Reddit have also shared similar issues with their Kindles, indicating that the problem is widespread.
The outage is not only affecting book downloads from the Kindle store, but it is also impacting books that users are trying to download from Overdrive to their Kindle devices using Libby. However, downloading books to the iOS and Android Amazon Kindle apps is not affected by this issue. This outage comes on the heels of another problem reported by Kindle users regarding Amazon’s “Send to Kindle” feature, which allows for sideloading ebooks and documents onto e-readers without the need for a computer.
The Verge reached out to Amazon for additional details on the outage, but as of now, there has been no update on the situation. Users are encouraged to keep an eye on Amazon’s support forums for any updates on the ongoing issue. It is important for Kindle users to be patient while Amazon addresses the problem and to avoid any further troubleshooting steps that could potentially worsen the situation.
Overall, this outage serves as a reminder of the reliance on digital services and the potential for disruptions that can occur. Kindle users are advised to stay informed through official channels and to exercise patience as Amazon works towards resolving the issue.
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